Home > Nokia, Nseries > How to: Hard reset your Nokia N8

How to: Hard reset your Nokia N8

If you’re unfortunate enough to encounter a problem on your Nokia N8, a hard reset maybe what you need to do. This wipes the entire phone memory and settings fresh to how it was (or should be) when you bought it. It’s also useful if you’re also unfortunate enough to have to send away your Nokia N8 for repair or exchange, or maybe in future  you maybe selling it and don’t want your information/details/media stored onto your device for someone else to access.

Hopefully unlike the N97, the N8 will not encounter hard-reset bugs where we constantly have to hard reset.

To hard reset the Nokia N8:

1) Turn off your phone

2) Hold “Volume Down + Camera Key + Menu Key” and press power button until your phone vibrates.

3) Wait until screen show properly… and welcome back!!

Comment from Sittiphol

Please note that I found these problems after doing full format:

1. I lost Ovi Maps. However, you could reinstall it by download it here

2. I also lost Ovi Store 2.0 and I can’t reinstall it since it always show “Unable to install”.

So please DON’T do full format if not neccessary or actually I must say that DO IT ONLY AS YOUR LAST CHOICE.

Forum Nokia via AAS

I have not tried this out myself and hope I’d never need to except for the curiosity maybe in a couple of weeks time to see how it functions. I hope to not be an expert of the S60 5th hard reset like the N97 had made me. Grrr.


  1. alex68
    October 30, 2010 at 5:41 pm

    Restore phone to factory settings doesn’t remove the trouble application(s).

    From settings, you can go to Application manager that can be used to uninstall the kaspersky software. It should restart the phone again. If it doesn’t, you restart it manually.

    Try it again and please tell me if it helps.

  2. alex68
    October 30, 2010 at 5:56 pm

    Last week there was an important software update for improvement of software stability. You can download it with OTA (3g internet), WIFI doesn’t work. Everyone should have it installed.

  3. elaine
    November 3, 2010 at 7:57 pm

    very impressed with this reset info, phone died today was totally useless so was contract company voafone tried this as a last resort and it worked wonders,phone back to normal for time being, didnt lose any data

    • Arthur
      November 6, 2010 at 10:43 am

      I to had to do full “hard reset” as it was imposible to get it switched on again, but did not loose any info. Fingers crossed

      • Arthur
        November 6, 2010 at 12:54 pm

        Its gone off again, no amount of button pressing (hard reset) will bring it back to life. Contacted supplier and a new phone is on its way. Lets see if I have better luck with the new one.

  4. brendon
    November 4, 2010 at 9:14 am

    n8 haven use 2days send in to service center for 2week ,,and now even use 1day cant on…what happening ??who can help

  5. November 10, 2010 at 6:25 am

    Hi Guys,
    I’m a phone dealer in sydney.
    Lately i’ve had alot of returns on the nokia n8.
    The reason is because the phone doesnt turn on, tried to charge it via pin and via mini usb, doesnt work.
    tried to do hard reset, still wont barge.
    Any ideas?

    • Mantej Singh
      December 2, 2010 at 8:32 am

      Hi frnd
      your problem is serious !
      Frnd try to Flash the n8 by using Phoenix

  6. pharmahassan
    November 14, 2010 at 6:52 pm

    hi every one…….
    my n8 died after freez .. i reset it ( power button) then it turn off then never turn on again and even not charging . i do everything but not working .
    plz advise

  7. Rakesh
    November 25, 2010 at 12:34 pm

    I am using N8 since it was launched at Mumbai. I am dis-appointed to see there are many problems:
    1: Frequent Hangs and randomly reboots over and over again.
    2. Heating up, specially during GPS use
    3. Doesn’t come out of sleep mode, when incoming call comes.
    4. When attend the missed call, touch screen doesn’t work, it goes to sleep mode in few seconds, and you have to bring it to normal mode again.
    5. Call doesn’t cut immediately, after you disconnect it. It takes few secods.
    6. There are no free OVI music files, against as advertised.
    7. AMOLED screen is not as bright, as in Samsung “Wave” or “Galexy-S”.
    8.QUERTY key mode is not always available, its very confusing/not user friendly

  8. destiny
    December 8, 2010 at 1:44 am

    Dear all

    All you aware about the problem with nokia n8 & also problem with hard reset but there is nothing to worry i also face the same problem but after flashing my phone with Phonix i get rid of all the things it is very easy either you have to went to your nearest nokia care or do itself with cup of tea at your home & it is absolutly safe. For further details kindly inform me i will help you.

    Thanks

    • ken
      December 15, 2010 at 8:10 pm

      i just took the phone out of the box and recharged it and it doesn’t turn on and i never even used it yet. can you help?? thanks

  9. Baraa
    December 19, 2010 at 4:06 pm

    My nokia N8 is powering of with no reason what is the solution for this problem need help plz ???

  10. archie
    December 25, 2010 at 6:32 am

    thanks for the info about hard reset.. it really helps… thanks guyzzzz…

Comment pages
  1. December 4, 2010 at 5:31 am
  2. December 10, 2010 at 1:23 pm

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